The Lesbian Romantic

Privacy statement (EU)

This privacy statement was last updated on 16/07/2020 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.lesbianromantic.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact – Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • IP address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: Indefinitely or until deleted by request.

1.2 Payments

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • IP address
  • Financial information such as bank account number or credit card number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: Indefinitely or until deleted by request

1.3 Registering an account

For this purpose we use the following data:

  • Account name or alias
  • An email address
  • IP address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: Indefinitely or until deleted by request

1.4 Newsletters

For this purpose we use the following data:

  • A first and last name
  • An email address
  • IP address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: Indefinitely or until deleted by request

1.5 To be able to comply with legal obligations

For this purpose we use the following data:

  • IP address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: Indefinitely

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Name: Stripe, Inc
Country: United States
Purpose: Processing payments
Name: WPEngine
Country: United States
Purpose: Hosting of the website
Name: Paypal
Country: United States
Purpose: Processing payments
Name: Libsyn
Country: United States
Purpose: Play audio files
Name: MailJet
Country: Germany or Belgium
Purpose: Sending of email notifications and newsletter
Name: Cloudflare
Country: United States
Purpose: Website and server security and performance
Name: CleanTalk
Country: United States
Purpose: Security and spam prevention
Name: Plausible
Country: Estonia
Purpose: Basic website analytics

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Username and Password
  • TLS / SSL
  • DKIM, SPF en DMARC
  • Security software

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

Cheesecake Media BVBA
Post Office Gent Centrum Lange Kruisstraat 55 PO Box 11
9000 Ghent
Belgium
Website: https://www.lesbianromantic.com
Email: moc.citnamornaibsel@dirgis
Phone number: +32485071375

Annex

Charitable

We collect information about you during the contribution process on our website. This information may include, but is not limited to, your name, address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your contributions. Handling this data allows us to: – Send you important account/contribution/service information. – Respond to your queries, refund requests or complaints. – Process payments and prevent fraudulent transactions. We do this on the basis of our legitimate organizational interests. – Set up and administer your account, provide technical and contributor support, and to verify your identity. Additionally, we may also collect the following information: – Your contribution comments if you choose to leave them on our website. – Cookies which are essential to keep track of your donation history whilst your session is active. This allows you to access your donation receipt without being a registered, logged in user. – Account email/password to allow access to your account, if you have one. – If you choose to create an account with us, your name, address, email and phone number, which will be used to populate the donation form for future donations.

Ultimate Member

What personal data we collect and why we collect it

Forms

Ultimate Member provides you with forms for user registration, login and profiles. Via these forms you are collecting personal data from your users. You should include in your privacy policy what personal data is captured when someone submits/fills in one of the forms, why you collect it and what you do with this data and how long you keep it.

How long we retain your data

Registered user information is retained in your website’s database indefinitely. Data can be exported or removed upon users request via the existing WordPress data exporter or eraser. If syncing data to a 3rd party service (e.g Mailchimp via our MailChimp extension), data is retained there until unsubscribed or deleted.

Where we send your data

Ultimate Member does not send any user data outside of your site by default. If you have extended the functionality of the plugin (e.g sending registered user data to MailChimp via our MailChimp extension, this user info may be passed to these external services. These services may be located abroad and outwith the EU.

Charitable

We collect information about you during the donation process on our website. This information may include, but is not limited to, your name, address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your donations.

Handling this data allows us to:

– Send you important account/donation/service information.
– Respond to your queries, refund requests or complaints.
– Process payments and prevent fraudulent transactions. We do this on the basis of our legitimate organizational interests.
– Set up and administer your account, provide technical and donor support, and to verify your identity.

Additionally, we may also collect the following information:

– Your donor comments if you choose to leave them on our website.
– Cookies which are essential to keep track of your donation history whilst your session is active. This allows you to access your donation receipt without being a registered, logged in user.
– Account email/password to allow access to your account, if you have one.
– If you choose to create an account with us, your name, address, email and phone number, which will be used to populate the donation form for future donations.